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How do I speak to someone at KLM?

If the passenger needs to speak to the KLM customer support executive regarding upgrade changes in existing booking, the process to redeem miles points, or to enquire about the available In-flight services. In case you are wondering How do I speak to someone at KLM then it is suggested to call them directly on their phone number which works Monday -  Friday 8 am - 8 pm to resolve the traveler’s problem.


  • You need to Dial +57 601-508-6754 to talk to the help desk executive.
  • Passengers should follow the automation and then press the relevant number key which connects the call with the help desk agent.
  • At last, we would suggest you wait for a while as the process will take some time.


Does KLM use WhatsApp as a Customer Support Channel?


KLM provides WhatsApp customer support channels to those travelers who are unable to reach the help desk agent on call due to network issues or other valid reasons. It is more convenient to approach the KLM customer service representative through WhatsApp and the link is available on the contact page.

  • People should head towards the KLM Social website.
  • Then click on the information tab and you will find links to all available communication channels.
  • Kindly select the WhatsApp tab and then scan the barcode to get linked with their Virtual Assistant.
  • Now choose the reason to connect then share the relevant query.
  • Else your Customer can text them at +31206490787


Does KLM provide 24/7 Customer service?

Yes, the airline provides 24/ 7 customer support on social media channels like Facebook, We Chat, Lines, Messenger, Kakao Talk, and others. If you want to know the answer to How do I speak to a KLM representative, you need to first go to the website and select the media channels between the given choices. Kindly login or sign up with the registered phone number or email to get linked with the help desk executive.

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