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Microsoft MS-721 Exam Questions

In order to obtain the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification, it is mandatory to pass the MS-721 Collaboration Communications Systems Engineer exam. To increase your chances of passing the exam with flying colors, it is recommended that you invest in the latest Collaboration Communications Systems Engineer MS-721 Exam Questions from PassQuestion. These exam questions are the most comprehensive and up-to-date resource available to help you prepare for the exam. With the help of these MS-721 Exam Questions, you can gain a deeper understanding of the key concepts and ensure that you are fully equipped to tackle all of the challenges that the exam may present.

The MS-720 exam for Microsoft Teams Voice Engineer certification has been retired as of June 30, 2023. It will be replaced by Exam MS-721: Collaboration Communications Systems Engineer, which will grant candidates the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate title. Individuals who already possess the MS-720 certification will see both the original certification and the new one on their transcript starting on July 1, 2023. The Microsoft 365 Certified: Teams Voice Engineer Expert certification will still be displayed on the candidate's Microsoft Learn profile and can be renewed until December 2023. After that, it will be moved to the certification history section of the transcript.


Collaboration Communications Systems Engineer

Candidates for this exam manage Microsoft Teams devices, including Teams Rooms and Surface Hub, and have knowledge of networking, telecommunications, and access management. They use the Microsoft Teams admin center, PowerShell, and other tools to deploy and configure Teams Phone with PSTN connectivity, and collaborate with other teams to ensure successful implementation.

The Collaboration Communications Systems Engineer MS-721 exam is designed to test the candidate's ability to plan, deploy, configure, maintain, and troubleshoot Microsoft Teams Phone, meetings, and personal and shared space devices. The exam consists of the following topics:

  • Plan and design collaboration communications systems (30–35%)
  • Configure and manage Teams meetings and events (10–15%)
  • Configure and manage Teams Phone (35–40%)
  • Configure and manage Teams Rooms and devices (15–20%)

Exam Topics

Plan and design collaboration communications systems

This topic covers the candidate's ability to plan and design collaboration communications systems. The candidate should have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management.

Configure and manage Teams meetings and events

This topic covers the candidate's ability to configure and manage Teams meetings and events. The candidate should be proficient in managing and monitoring Teams Phone, meetings, and certified devices by using the Microsoft Teams admin center, PowerShell, and the Microsoft Call Quality Dashboard.

Configure and manage Teams Phone

This topic covers the candidate's ability to configure and manage Teams Phone. The candidate should be proficient in deploying and configuring Teams Phone with PSTN connectivity through Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Configure and manage Teams Rooms and devices

This topic covers the candidate's ability to configure and manage Teams Rooms and devices. The candidate should be proficient in deploying and configuring Microsoft Surface Hub and Teams Rooms.


Strategy to Prepare for Microsoft MS-721 Exam

To prepare for the MS-721 exam, candidates can follow the following strategy:

  1. If you are preparing to take an exam, it's important to be diligent and thorough during the study process. Here are some steps that you can take to maximize your chances of success:
  2. Start by reviewing the exam topics and identifying any areas where you might need to focus your attention. Once you have a clear understanding of what you need to know, create a detailed study plan that covers each topic in depth. This will help ensure that you are adequately prepared for every aspect of the exam.
  3. In addition to reviewing your notes and textbooks, take advantage of online resources such as Microsoft Learn. This platform offers a wide range of study materials and modules that can help you get up to speed on even the most complex exam topics.
  4. Don't limit yourself to Microsoft Learn, however. Third-party study materials such as books, practice exams, and study guides can also be incredibly helpful. Look for materials that are specifically designed to prepare you for your exam.
  5. Joining Microsoft Communities like the Microsoft Tech Community and Microsoft Teams Community can be a great way to connect with other professionals who are also preparing for the exam. These communities offer a wealth of knowledge and resources, and can be a valuable source of support and encouragement as you work towards your goal.
  6. Finally, don't forget to practice hands-on with the tools and technologies that you will be tested on. This means using Microsoft Teams Phone, meetings, and personal and shared space devices to gain real-world experience and build your skills. The more comfortable you are with these tools, the better equipped you will be to tackle the exam with confidence.

View Online Collaboration Communications Systems Engineer MS-721 Free Questions

1. You need to change the meeting entry notifications to play a tone instead of each attendee's recorded name.

What should you configure in the Microsoft Teams admin center?

A.the Caller ID policies node under Voice

B.the Meeting settings node under Meetings

C.the Conference bridges node under Meetings

D.the Resource accounts node under Org-wide settings

E.the Meeting policies node under Meetings

Answer: C

2. You have a Microsoft Teams Phone deployment

You assign a Microsoft 365 E5 license lo a user named User1.

You need to enable User1 for Direct Routing.

Which PowerShell cmdlet should you run?

A.Set-CsCallingLineIdentity

B.Set-CsUser

C.Set-CsOnlineVoiceUser

D.Set-CsUserServicesPolicy

Answer: A

3. You have a Microsoft Teams Phone deployment that uses Direct Routing.

You need to implement Local Media Optimization.

In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.

What should you do next?

A.Define a voice route.

B.Assign Session Border Controllers (SBCs) to sites.

C.Create a trunk translation rule.

D.Modify the default emergency calling policy

Answer: B

4. You have a Teams Phone deployment that contains a branch office.

You need to restrict toll bypass for a user based on the office in which the user is working during an inbound or outbound PSTN call.

What should you use?

A.a voice routing policy

B.Local Media Optimization

C.Location-Based Routing

D.dial plans

E.a calling policy

Answer: E

5. Your company assigns an Office 365 E3 license to each user. All users are in France.

You plan to deploy Direct Routing.

Which additional license should you assign to the users?

A.Microsoft 36S Domestic and International Calling Plan

B.Microsoft Teams Phone Standard - Virtual User

C.Microsoft 36S Domestic Calling Plan

D.Microsoft 365 Audio Conferencing

E.Microsoft Teams Phone Standard

Answer: E

6. You have a Microsoft Teams Phone deployment that uses Direct Routing.

You need to implement Local Media Optimization.

In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.

What should you do next?

A.Define a voice route.

B.Assign Session Border Controllers (SBCs) to sites.

C.Create a trunk translation rule.

D.Modify the default emergency calling policy

Answer: B

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