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Allan ramsay

Measures to fix QuickBooks company file not found error

QuickBooks is a popular bookkeeping software that deals with the financial data of small organizations. The data is stored as company files which can be hosted on a multi-user network for use by many users concurrently. Users sometimes come across a QuickBooks company file not found error message while opening a data file. If you were also stopped by this error while accessing your company file, learn about the triggers of this error and the methods to fix it by going through this blog.

Get this issue rectified by a QB support team by reaching them at 1-855-856-0042.

Reasons

QuickBooks fails to fetch the company file due to the following reasons-

  1. The company file has taken damage from a virus attack or data corruption and cannot be processed in the software.
  2. QuickBooks doesn’t have the folder permissions required to access the company file folder.
  3. The company file is missing from its default location specified in the software.

Recommended to read : How to fix QuickBooks Error 6094

Solutions

This company file issue can be eliminated by executing the methods listed below-

Solution 1- Verify that the company file’s location in the software is correct

You’ll receive this error message while opening the company file if the software fails to find the company file in the specified location. It can happen if you recently moved the file to a different location or if your system is disconnected from the network if you are trying to access it remotely. You must check that the company file is available in its default location using the steps below-

  • Open QuickBooks and go to the Product Information Window by pressing F2.
  • Note down the company file location mentioned in the window.
  • Open file explorer on your computer and go to the location of the company file mentioned in the software.

If the file is there, you can move to the next solution. But if the file is missing, you must find the company file and transfer it to its default location.

  • Single-click on the search panel and type the company file extension with a * mark at the beginning.
  • When you find the file, right-click on it and select Copy.
  • Go to the location of the company file mentioned in the software and Paste the file.
  • Retry opening your company file in QuickBooks.

If the software still fails to open the company file, try the next solution.

Solution 2- Repair the corrupt company file with File Doctor Tool

This error can also develop if the company file is in a damaged state and QuickBooks fails to process it. You can repair the damaged company file by using the steps given below-

  • Open the QuickBooks Tool hub and go to the Company file issues menu.
  • Click on the Run QuickBooks File Doctor option.
  • Select your company file from the list and enter your Admin password to run the tool.
  • Try reopening the company file after it is completely repaired.

You will be able to access your financial data after applying the techniques.

Conclusion

This blog is a reference guide to understand the reasons you receive QuickBooks company file not found message while accessing your financial data. The blog also contains effective methods to fix the error, which we hope you’ll use to regain access to the data file.

If you still have any remaining doubts about this error, contact a QB support team at 1-855-856-0042.

You may read also : What is QuickBooks Migration Failed Unexpectedly Issue

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