Kim Watson

QuickBooks error TD500: Reasons, symptoms, and solution!

QuickBooks error TD500 can appear on your screen when you attempt to process a credit card in your QuickBooks. One of the reasons this error can arise is if you have more than one version of QuickBooks on your pc. An error warning message stating ‘there was a problem with the update’ pops up on your screen when you encounter this error. This error interrupts the users while processing payments through credit cards, so it is crucial to fix it on time. Move ahead with this guide to learn some easy solutions to fix this error.

Did you experience the QuickBooks error TD500 on your desktop? If yes, call us now on 1.855.738.2784 and speak to the experts. For direct assistance, you can get in touch with the QB experts.

What reasons can instigate the QuickBooks payment error TD500?

  • Not having an updated QuickBooks version can also install this error on your desktop.
  • This error can also pop up if the credit card company is experiencing some issues on the backend.
  • Any antivirus application that blocks the QuickBooks communication could result in the QuickBooks payment error TD500.
  • Incomplete or partial installation of QuickBooks can lead to this QB error.
  • Check if you do not have more than one QuickBooks version installed on your pc.

You may read also : How to fix QuickBooks error qbwc1085

How to identify the QuickBooks error TD500?

  • Any payments processed through credit cards might stop.
  • The performance of the system and application will begin to slow down.
  • QuickBooks functionality will be affected.

What steps should you implement to rectify the QuickBooks error code TD500?

To avoid such consequences while working on QuickBooks, follow this troubleshooting guide and try fixing the QuickBooks error code TD500.

Solution: Try to update all the QuickBooks versions and install the repair file

  • Press the F2 key and make a note of the QuickBooks version you are using.
  • Exit QB and close all the versions if you use more than one.

Step 1: Check out the QB version you have

  • Choose the Windows start icon.
  • Move down to the Alphabet Q.
  • Once you select the down arrow, it will display all the versions of QuickBooks you have.

Read also : Error Initializing QBPOS Application Log

Step 2: Install the QB desktop and repair the file

  • Access each version of your QuickBooks individually and ensure your QuickBooks is updated.
  • For this, choose Help and then update QuickBooks.
  • Once you know that your QuickBooks is updated, move ahead and download the repair file.
  • Save it on your pc where you can quickly locate it.
  • Tap twice on the file to access it.
  • Now right-click on quickbooks_fix_tdtool.bat and then pick run as admin option.
  • When it is done, open the QB version that had this bug.
  • Complete any commands that come up on the screen.
  • Now try processing the customer payment as you do.


With this, we are ending the blog and have given the best possible solution to fix this error on your desktop. You can also take the Help of our professionals and try to fix the QuickBooks error TD500 with their Help if you are still stuck with it.

Recommended to read : How to resolve QuickBooks desktop has reached the expiration date

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