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How Do I Speak to Someone at Turkish Airlines?

Turkish Airlines is one of the most reliable airlines, and thus, one can always speak to a live person at Turkish Airlines and get the answers to all their queries. Furthermore, this airline offers the best services to all individuals. One such service includes customer service. If you are the flyer who made the booking with this airline or want to book air tickets and have some questions, all the information here will be helpful for you. If you want to talk to the expert, use 1 (800) 874-8875 or these numbers and get rid of your query. Refer to the information below and find detailed information on how one can talk to the travel experts at Turkish airlines.

How Do I Speak to Someone at Turkish Airlines?

When it comes to Speak to a live person at Turkish Airlines, you have several options. Whether you prefer speaking with a live agent, sending an email, or exploring self-service resources, Turkish Airlines has you covered.

Contacting Turkish Airlines Customer Service

Turkish Airlines offers a dedicated customer service team ready to assist you with your inquiries, concerns, or requests. To reach them, follow these steps:

  1. Call Turkish Airlines Customer Support: Dial the Turkish Airlines customer support number, which you can find on their official website. This direct line will connect you to a live agent who can help with a wide range of issues.
  2. Use the Live Chat Option: Turkish Airlines provides a convenient live chat feature on their website. It's perfect for quick questions or assistance while browsing their site.
  3. Visit the Airport: If you're already at the airport and need immediate assistance, head to the Turkish Airlines counter. They have customer service representatives available to assist you.
  4. Social Media: Turkish Airlines is active on various social media platforms. Sending them a direct message on platforms like Twitter or Facebook is another way to get in touch.
  5. Email Support: For non-urgent matters, you can email Turkish Airlines at their designated customer support email address. Response times may vary, so this option is best suited for non-emergencies.

Through Turkish Airlines Phone Number

  • By using the phone number of the airline, one can immediately talk to the travel experts. However, there are some steps you need to follow for the same. Follow the steps below in the same order and contact the team in no time. Firstly, open the official website of Turkish airlines or enter www.turkishairlines.com.
  • Now, look for the option of contacting us. Select this option and then click on call us.
  • Dail number and take this opportunity to use Turkish airlines phone number customer service.
  • The individual must first listen to the IVR command, and then they can contact the travel experts.

Remember one can either use 1 1 (800) 874-8875 to get in touch with the experts.

Using the Live Chat Box

For travelers who prefer typing over talking, the live chat option is a great choice. Here's how you can use it:

  1. Open your web browser and visit the official Turkish Airlines website.
  2. Look for the "Contact Us" section on the website and select the customer service chat option.
  3. Clicking this option will open the live chat box, where you can communicate with experts.
  4. The team will be ready to provide answers to all your queries in real-time.

Using the Email Option

If you're more comfortable with written communication, you can opt for the email method. Here's how to do it:

  1. Visit the official Turkish Airlines website.
  2. Look for the provided email address on their website.
  3. Compose an email with your inquiries and attach any necessary documents.
  4. Send the email to the provided address.

Via Video Call

In the age of technology, video calls have become a valuable communication tool. You can use this method to speak directly to Turkish Airlines experts:

  1. Go to the "Contact Us" page on the official airline website.
  2. Select the video call center option.
  3. Initiate the video call and communicate with the experts.

In the past, contacting experts was primarily done through the customer service number. However, with these multiple communication options now available, you have the flexibility to choose the method that suits you best, whether you're making a Turkish Airlines booking or have any other travel-related queries.

When Can You Use Turkish Airlines Customer Service?

Turkish Airlines' customer service can assist you in various situations, including:

  1. Booking Queries: If you have questions related to Turkish Airlines bookings, the experts can provide solutions.
  2. Travel Status: You can inquire about your travel status and plan your trip accordingly with their assistance.
  3. Refund Status: If you haven't received an update on your refund status, you can ask the travel representatives for information.
  4. Reservation Upgrades: Passengers looking to upgrade their reservations can rely on the travel experts to complete the process quickly.
  5. Additional Services: If you're traveling with children, infants, or elderly individuals and require special services or assistance, the travel experts can help you add these to your existing booking.

Turkish Airlines' customer service is here to ensure you have a seamless and enjoyable air travel experience, catering to your specific needs and inquiries.


Speaking to someone at Turkish Airlines doesn't have to be a daunting task. By following the steps outlined in this guide, you can easily reach out to the airline's customer service team through various channels, ensuring your travel experience is as smooth as possible.

Unique FAQs

Can I contact Turkish Airlines via WhatsApp?

Turkish Airlines currently does not offer customer service through WhatsApp. You can reach them via phone, email, or social media.

What are Turkish Airlines' customer service hours?

Turkish Airlines' customer service is typically available 24/7, ensuring assistance at any time of day or night.

Is there a mobile app for Turkish Airlines customer service?

Yes, Turkish Airlines has a mobile app that allows you to manage your bookings and contact customer service on the go.

Can I visit a Turkish Airlines office without an appointment?

Yes, you can visit a Turkish Airlines ticketing office without an appointment for general inquiries and assistance.

How long does it take for Turkish Airlines to respond to emails?

Turkish Airlines aims to respond to emails within 24-48 hours. However, response times may vary during peak travel seasons.

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