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How long does it take to get a refund from Lufthansa?

If you booked your flight ticket with Lufthansa, but you need to cancel it due to some unavoidable circumstances, then go through some practical steps. The steps will help you to cancel your ticket with ease. Now, after canceling the ticket as per the Lufthansa refund policy, you will think of when you will get your refund.


There is some fixed time for Lufthansa to provide you a refund. Also, for receiving the refund, the mode of payment comes into action. Lufthansa, check for the payment mode and offer your refund accordingly.

  • For credit and debit card users – seven to ten business days
  • For cash or cheque users – seven to twenty business days

How do I contact Lufthansa for a refund?


If you encounter an issue regarding your Lufthansa refund, you can contact customer service by dialing 1-800-LUFTHANSA(802-532-5150). The customer service will provide you neceaasey details to get your refund on time.

Ways to Contact Lufthansa For Refund:


Along with Lufthansa helpline number there are multiple ways to contact Lufthansa representative to get a refund. Some of them are enlisted below.


Phone Call Option

Take your phone to dial the Lufthansa number 1-800-LUFTHANSA(802-532-5150). Now, talk with the customer representative about your refund issues. Here, they will provide a perfect solution.


Email Support Option

  • Open your email account.
  • Go to the “Compose” option to write your issue related to the refund.
  • Tap the “Send” button and wait for the reply with a solution.


Live chat option

  • Launch the website of Lufthansa.
  • Move to the “Contact Us” section and start your chat there.
  • The Lufthansa live chatbot "Elisa" will provide you a solution.

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