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An Easy Guide to Troubleshoot QuickBooks error 6123

QuickBooks is a powerful accounting application designed to fulfill the needs of small, medium and large-sized businesses. All the data related to the business are stored in the company file. While trying to open a company file in QuickBooks to access the data, users sometimes get QuickBooks error 6123. The user gets this error along with a message saying, “We’re sorry, but QuickBooks can’t open your company file.” Read the blog carefully for complete insights on QuickBooks company file error 6123, such as causes and troubleshooting solutions.


If you are looking for the most appropriate solution to fix QuickBooks error 6123, give a call on our toll-free number +1 800-579-9430 and connect with the certified QuickBooks expert’s team


What are the major factors that lead to QuickBooks error message 6123?


The list of causes that prompt the error are following:


1. Damage to QuickBooks company file is the main cause of error 6123.

2. The name of the QuickBooks file exceeds the word limit.

3. The backup company file is not saved on the local hard drive.


Read more :- QuickBooks error 6177

Tested Solutions to Fix QuickBooks company file error 6123


Solution 1. Download QuickBooks Tool Hub on your system and put Quick Fix my Program to use


1. Once all the company files are closed, quit QuickBooks and visit Intuit’s website to download the setup file of the latest QuickBooks Tool Hub version.

2. When the download completes, you will be prompted to save the file. We suggest saving it to a location you can easily access.

3. Move to the saved location, open the file and follow the instructions given on the screen. Also, agree to the terms and conditions to finish installing QuickBooks Tool Hub.

4. When the install completes, locate the QuickBooks Tool Hub icon and double-click it.

5. Once the tool hub opens, go to the Program Problems tab and select Quick Fix my Program.

6. The tool will repair the program and takes about a minute to complete. After that, open QuickBooks and check if the issue is fixed.


Solution 2. Make use of the File Doctor from the QuickBooks Tool Hub


1. Within the QuickBooks Tool Hub, select the Company File Issues tab and click Run QuickBooks File Doctor.

2. When the tool opens, scroll the drop-down and choose your company file. If you can’t find the file, click Browse to search it on your system.

3. Once you find the file with the .qbw extension, mark the Check your file option and click Continue.

4. Enter login credentials when prompted and select Continue to start the repair. Once it completes, choose your company file and open QuickBooks.

Read more :- QuickBooks error 15013

Solution 3. Use backup to restore the QuickBooks company file


1. Open QuickBooks, select the File menu, and choose Open or Restore Company.

2. Choose Restore a backup copy, then Next and select Local Backup.

3. Search for the backup file with .qbb extension on your computer and choose a location to save backup.

4. Click Open and select Save to save the file.


The troubleshooting solutions mentioned in the blog are proven to resolve QuickBooks error 6123. Hopefully, they work for you as well. If the error reappears or continues even after following them, get in touch with the QuickBooks technical support team for effective assistance by calling us on our toll-free number +1 800-579-9430.

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