How can I get easily refund at Hawaiian Airlines?

When you cancel a flight, you may be stressed out about the refund. With Hawaiian Airlines, you do not have to worry about it. You can easily get a refund if you are aware of the airline's policy and the process. There are multiple ways to request a refund, be it via the official website, phone number, or ticket counters. You will be able to save money and effort if you have the information below.


Hawaiian Airlines refund policy

●    You will get a full refund if the airline has canceled your ticket due to any reason like technical, weather, or operational issues.

●    You will be refunded for the unused portion keeping in line with the Hawaiian Airlines Refund Policy if you cancel a flight booking.

●    If you request a refund after canceling the flight within 24 hours of booking, you will get a full refund.

●    You can choose to get the request in the form of travel credit which would be valid for a year from the date of the issue.

●    On a refunded ticket, for travel within the State of Hawaii, you will be liable to pay a service fee of 25 $ and within the continental USA, the service fee is 100 $.

●    You will get the refund in 7 days if a credit card was used for the payment, and for other used forms of payment, you will be refunded within 20 days.

●    You will not get a refund on a ticket if it is surrendered after a year from the date of the issue.

●    The refund amount depends on the type of ticket, origin, and destination.


Once you are aware of the refund policy, you will be able to determine whether you are eligible for the refund or not. You can then proceed to request a refund by using the details below.


The steps to request a refund.

●    Open the page hawaiianairlines.com.

●    You have to select the tab Manage Flights and go to My Trips.

●    You have to enter the confirmation code and the passenger's last name.

●    Then, you need to click "Search."

●    You have to select the canceled booking (You need to cancel it if you have not already).

●    You will get access to the tab request refund.

●    You have to fill out the form and submit it.

●    You will get an email from the airline mentioning Hawaiian Airlines Refund Status and other details.


Follow the steps above to get a refund. If you get stuck during the process, or you find it difficult to follow, then you may use another method from the list below.


Through email:

You can request a refund by sending an email to the airline. You may use the steps below.

●    Open the page hawaiianairlines.com and click the tab contact us.

●    Then select the tab Email us, then click "Make a Request."

●    Select "Refund" from the drop-down menu.

●    You have to fill out the details like the name, email address, phone number, confirmation code, departure city, arrival city, and your message.

●    You can attach the relevant documents.

●    Then click "Submit."


You will get a revert from the airline within 5 - 7 days.


Through the phone number:

You can request a refund by calling the number 1 (800) 367-5320 and following the IVR instructions below.

●    You have to press 1 if you require help with a reservation.

●    Press 2 for issues related to baggage.

●    You have to press 3 to request a refund.

●    To connect with a customer service representative, you have to press 9.

After that, you will coordinate with the expert directly to obtain the refund.


The information above will help you to get a refund from Hawaiian Airlines. If you need a solution to any other travel-related query, you must call the Hawaiian Airlines Toll Free Number or visit the official website. The number is operational 24 hours a day through the week.

Related Articles