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Unable to backup QuickBooks company file: What to be done

Are you Unable to backup QuickBooks company file? You may encounter errors due to various reasons such as file corruption, insufficient permissions, or conflicts with antivirus software. These errors disrupt the backup process, leaving vital data vulnerable to loss. QuickBooks ProAdvisor recommends several troubleshooting steps including checking file permissions, disabling antivirus programs temporarily, and ensuring that QuickBooks is updated to the latest version. Additionally, users should verify that the file location doesn't exceed the character limit and that the file name doesn't contain special characters.

One of the easiest and quickest solutions is given in this blog, but if that doesn’t work out, we suggest that you call our team at +1(855)-955-1942  and get all the Help and assistance you require on this issue.

Why Can’t I Backup the QuickBooks Company File? 

Addressing these factors through troubleshooting steps or seeking assistance from QuickBooks ProAdvisor can help resolve backup problems.

  • If the company file is corrupted, it may prevent successful backup operations.
  • Inadequate user permissions or restrictions on file access can hinder backup processes.
  • Antivirus programs may interfere with QuickBooks operations, including backups.
  • Issues with file location exceeding character limits or containing special characters can disrupt backups.
  • Poor network connections or disruptions can prevent proper backup procedures.

Solution: Verify the backup directory in your QB desktop quickly

By following these steps, you can effectively verify the backup directory in QuickBooks, ensuring that your company files are backed up securely and can be easily accessed when necessary. Regularly reviewing and updating backup settings helps maintain data integrity and facilitates swift recovery in case of emergencies.

  • Launch QuickBooks on your computer. Ensure that you have the necessary permissions to access company files and settings.
  • Navigate to the "File" menu at the top-left corner of the QuickBooks window. In the "Create Backup" window, select the "Local Backup" option. Here, you can see the current backup directory path.
  • If you need to change the backup directory, click on the "Browse" button. Navigate through your computer's directories to choose the desired location where you want to store backups.
  • Once you've selected the backup directory, click "OK" to confirm your choice. Double-check the backup settings to ensure they meet your requirements. 
  • Make sure the backup directory path is accurate and accessible. After verifying the backup directory and confirming your settings, click "OK" in the "Backup Options" window.
  • Back in the "Create Backup" window, review the backup settings once more. Then, click "Next" to proceed with creating a backup.
  • Follow the prompts to complete the backup process. QuickBooks will create a backup of your company file and save it to the specified directory.


The issue to Unable to backup QuickBooks company file may arise from various factors like file corruption or permission issues. To mitigate such problems, users should follow the troubleshooting steps provided in the above blog and consider seeking assistance from our professionals if issues persist. For additional support, you can simply call our team at +1(855)-955-1942 and get help.

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