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Jonathan Swint

Can you get full refund from Avelo Airlines

Avelo is a low-cost airline that focuses on providing its customers with the best and most reliable assistance. The airlines have maintained a list of rules and policies to make things simple for their passengers. People, who need to opt for a cancellation often have the question: Does Avelo charge for cancellation? Well, the answer to this question is both affirmative and negative, as the airlines will provide the full refund on the cancellation that comes under the policy.

Avelo Airlines Cancellation and Refund Policy

  • As per the 24-hour policy, if the passenger cancels their flight ticket within 24 hours of their scheduled flight booking, in that case, they get a full refund on the cancellation.
  • As per the Avelo Airlines Cancellation Policy, if the passenger cancels the flight ticket after 24 hours of the scheduled booking, in that case, they have to pay the charges for the cancellation.
  • Suppose the cancellation was made due to a medical emergency or the death of a close relative. In that case, the passengers are allowed to get a full refund on the cancellation, provided they have to present the necessary documents to the airlines.
  • If there is a delay of more than 4 hours in the flight's scheduled departure, the passengers can opt for the cancellation and are liable to get a full refund on the cancellation.
  • If the passenger has made the payment in cash at the time of booking, the airline will get in touch with you to initiate the refund on your chosen bank account.
  • It will take 7–11 business days for the airlines to credit the refund to your bank account.
  • If you have made the payment for your flight ticket via credit card, the refund will be credited to the same mode.
  • If you made the booking through an agent, you have to talk to the agent to initiate the cancellation process for your flight ticket. In that case, you can't cancel it online.

Process of cancellation and refund from Avelo Airlines

The details mentioned above will solve your query. Can I cancel my Avelo flight and get a refund? The process of doing the same is as important as knowing the policy related to it.

  • Get onto the airline's official website and log in to your account by going to the login option.
  • After that, get onto the 'flight status' option and fill out the ticket number and the passenger's last name. 
  • After that, choose your flight and proceed with the option of cancelation. You may also be required to mention the reason for your cancellation.
  • After that, follow the on-screen process and submit the document as and when required.
  • Also, make the payment of cancellation charges, if applicable, on the cancellation.
  • You'll receive the confirmation at our registered mail address, after which you have to proceed and submit the refund form to initiate the refund.
  • The refund will be credited to your original mode of payment or if you have made the booking in cash. In that case, you are required to mention the account details in the refund form on which you wish to get the refund.

Contact the customer care executive of the airline to initiate the refund and cancellation process. Please read the above article to know Can you get a full refund from Avelo Airlines and the procedure to get it.


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