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Sarah Cooper

Does NETGEAR have customer support?

NetGear is one of the major networking hardware producers. It has several branches in various countries. It provides WIFI routers and home services to both personal consumers and businesses. Many times consumers come across issues using its services and search whether they have customer support or not. The answer is yes; they provide supportive support to the users to resolve their product or service-related issues. In the next section, you will come across various alternatives through which you can seek assistance from NetGear. 


What are the different ways to avail of NetGear customer support?


If you are looking for options to get help from NetGear, then some of the most relevant mediums are described in the following section in an elaborated form. 


Reach customer services using a phone number: Some issues require direct assistance from the live representative. In such conditions, users can reach NetGear using their phone numbers. Now you must be wondering, What is the phone number for NETGEAR support?” 


So you must dial: 1(802)-722-2571

The call will be reverted by a computer-generated voice that will instruct them to press one number from the below-mentioned IVR menu to get associated with the corresponding representative. 


  1. Press 1: To select your language
  2. Press 3: Problems related to WIFI-routers
  3. Press 5: Problems related to NetGear services
  4. Press #: To request a callback
  5. Soon the call will be forwarded to the representative who will generate the solution in the shortest time to terminate your problem.  

Send an email: Customers can use this alternative if they are not able to communicate with NetGear through the phone alternative. For this, they are required to follow the below-mentioned steps sequentially and get through customer care services:


  1. Visit the official NetGear website.
  2. From the top menu bar, select the option of support.
  3. Now to proceed further, you must enter your registered email id and password and sign into your account.
  4. As you login into your existing NetGear account, you must go to the “contact us” section.
  5. Select your issue from the list available and press on the contact form link. 
  6. Now you must carefully fill in all the relevant information on the form and also mention your issue in the message box provided at the bottom.
  7. After you carefully reread your entries, you must tap on the confirmation checkbox followed by pressing the submit button. 
  8. NetGear will revert you within a few business days. 

Send mail to get required assistance from NetGear: If any person wishes to connect with the service provider offline to resolve their issue, then they must draft their issue and drop it to the official mailing address; 


NETGEAR Headquarters San Jose

350 E. Plumeria Drive

San Jose, CA 95134

United States


Does NETGEAR have 24-hour support?


Yes, if you are facing any issues using your NetGear product and service, then you can reach the customer support center anytime, 24/7. They have provided toll-free numbers for the convenience of the users. If they can’t connect to the representative at a particular moment, then they can request a callback at their preferred time. 


Is NETGEAR tech support free?


Yes, NetGear provides free customer support to the users; apart from it, they also provide complimentary support to the users for 90 days from the original date of purchase. 

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