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How Do I Make a Claim with Lufthansa?

Grab information to make a Claim with Lufthansa


Lufthansa is known as the largest airline. While traveling from the airline, you can make a complaint here if you face trouble related to the baggage, itinerary, or additional services. Otherwise, if your flight has been delayed, overbooked, or canceled, you can also seek reimbursement as per the conditions. Furthermore, if you are unaware of the method, do not worry about that because the answer related to this can be obtained under the subheadings.

Manner of approaching customer service for complaints on Lufthansa

When you want to state the airline's liability on the facts to settle your claim request, here are the options for conducting the process.

Via call

You can speak with a live person on the airline, and with their help, you can easily state your queries and register a complaint request. Thus to call, you can use Lufthansa Contract Number, 1 (800) 645-3880, but if you want to get to the regional customer service, then comply with the steps that have been described at the bottom:-

·       Open the official website of Lufthansa Airlines through a search engine.

·       And then, click on the help and contact icon.

·       After that, open the dropdown of further any questions

·       There enter your region name and dial the same.

Tap1 to choose language, Tap3 to change the flight, Tap5 to file a complaint, and Tap0 to speak with customer service.

Via claim form 

At Lufthansa Airlines, if you have encountered any problem, you get to Make a Claim With Lufthansa through the form you can have that. But by submitting the request, you may have the response within 12 to 48 hours, and there you can explain the issues in the descriptive method. Thus the hint for getting this, act with the steps that have been mentioned below:-

  • With the help of search engines, open the official website of Lufthansa
  • And then, click on the menu icon and choose help and contact options.
  • After that, open the dropdown of concern after trip 
  • Then, you get to click on the claim form icon.
  • On the next tab, the form appears, and you get to enter the itinerary details with the reason for the claim.
  • Further completing the details, click on the submit options.
  • Afterward, you can get the claim number in your phone number and email to track its progress.

Via email

If there is no activity on your claim after using any of the methods described above, you can address your issues on the airline's official email address. Thus for a claim, you can use this email address, [email protected]. If you have used any sort of disability services offered by the airline. Apart from this, you can also use this for other solutions, but the revert from customer service may take some time. 

 

In this way, you may register your complaint to the airline for availing of claims. But to check the eligibility, you can visit the airline's official sites, or by establishing direct contact, you can have the answers. Hence, choose the modes which are suitable for you.


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