How Can I Complain to Volaris?

You can register a complaint to Volaris Airlines in numerous ways. It happens that sometimes you have unpleasant experiences while flying. Volaris airlines accept feedback with an open heart, and they are always helping the passengers. You can Complain to Volaris by filling in the complaint feedback, chatting, calling, emailing, using social media handles, etc.

Procedure to file a complaint via online form:

You can register a complaint by submitting an online form. The process to fill out the form online is as follows:

• Visit the official Volaris airlines website.
• Then go to the "contact us" section.
• You will find a complaint/feedback section.
• Click here; there is a complaint from there.
• Fill in the required details of the form.
• Provide a valid reason for your complaint.
• Then, click on the "Submit" option
• A ticket will be generated on your complaint, and you will receive a confirmation email in your registered email id.

Procedure to register a complaint via call:

You can call Volaris Contact Number at +1 855 VOLARIS (8652747) in the US and request the customer support agent to register your complaint.

• Visit the official volaris website.
• Then go to the contact us option.
• Choose a number according to your region and country of residence.
• Dial the number +1 855 VOLARIS (8652747).
• Hear the IVR and Press 1 to choose English as your language.
• Now, press the right key to connect with a customer support executive.
• You can request them to register a complaint and provide the necessary details like PNR etc., asked by them.

Procedure to register a complaint via chat:

Passengers can also register a complaint via the live chat option. A chatbot "vane" will revert to you immediately.

• Visit the official volaris website.
• Go to the "contact us "option.
• You will see a live chat icon.
• Click on that icon, write your message, and request the chatbot regarding your complaint registration.
• If you aren't satisfied with the chatbot, a live agent will help you. The maximum waiting time for customer support executives is only 60 minutes.

Procedure to register a complaint via email:

Email can be used to register a Complain to Volaris Airlines. You need to compose an email and drop it at the official email address of Volaris at [email protected]. Write all your details, and the PNR number must be correct. You can request them to register a complaint on your behalf. A complaint ticket will be generated, and your issues will be resolved within the stipulated time.

Procedure to register a complaint via social networking sites:

Social networking handles can be used to register complaints by passengers. You need to follow the steps below:

For Whatsapp: 

• You can send a message on the WhatsApp number of Volaris airlines at +52 55 5898 8599.
• you need to open the Volaris website, then go to the contact us section.
• Then, you can find the WhatsApp option.
• Send a message regarding your complaints.
• A customer support executive will respond to you immediately.

For Facebook Messenger:

• Open the Volaris official website. 
• Visit the contact us tab.
• You will get an option to connect via messenger
• Write down your complaints here, and a live agent will reply on the spot.