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How do I Get a Call back from Turkish Airlines?

How do I Get a Call back from Turkish Airlines?

Turkish airline allows passengers to get the best help and assistance in case of any query or issue faced while making the reservation online through the official website of Turkish Airlines. The airline's customer service team is very proficient and provides them with the best help and ensures that they resolve the passenger's query in the adequate time frame. 

Methods to connect with Turkish Airlines

The process and steps are required to be followed to connect with the airline's agent, but there are times when the passengers wish to make a call back from Turkish Airlines so that they don't have to wait on unbearable hold time over a call. 

Request via Phone Call

The passengers can request a callback through the airline's customer service number. The steps that are needed to be followed are mentioned here as follows. 

  • Dial the customer service number 18025001049, and once you get connected, you must follow the IVR process. 
  • Press 1 to proceed with the reservation. 
  • Press 2 to make changes to your flight ticket. 
  • Press 3 to cancel your ticket. 
  • Press 4 to initiate the refund. 
  • Press 5 for a general inquiry about the ticket. 
  • Press 7 to connect with the executive. 
  • Press 9 to request a callback. 
  • Press # to hear the call menu again. 
  • Once you choose the callback option, the call will get disconnected, and the airline's agent will contact you. 

Request via the contact form

The passengers can request a callback through the contact form. All they need to do is fill out their details, along with their phone number and email address. Explain your issue in short and add the attachment supporting their issue, if necessary. Once the form is filled and complete, the agent of the airline will get in touch with you to provide you with the necessary assistance. 

Follow the above method to learn how to request a call back from the Turkish Airlines customer service team and get the desired help. 


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