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How long do Emirates take to reply to complaints?

If you complete your journey with Emirates, you will have experienced their distinct pleasant culture. The airline tries its best to provide its customers best services. But some instances may occur when you get subjected to inconvenience. It may be in the form of baggage damage, difficulty in booking the flight, flight delay, or others. You can file a complaint with its customer service team to address the inconvenience.


Ways to file a complaint to Emirates


Emirates has open doors for all its customers' complaints; they envisage removing the cause from its roots and compensating the passenger.


How do I Talk to a Live Person at Emirates?


You are recommended to make a phone call at the Emirates phone number given as its official number. You will have to follow the IVR commands to file a complaint or contact the customer service executive to discuss your issue.


Press 1 to make new bookings.


You can press 2 to know about the flight status.


You can press 3 to make changes to your bookings.


Or you can press * to connect with one of the live agents of the customer service Emirates. Your concern will be heard and may be transferred to the concerned department for effective resolution.


Complaint form


You can file a complaint through the complaint form given on its official website. You need to fill out this form with the asked details of your flight details and write a comprehensive letter to express the issue comprehensively. Then submit the form. You will get a response soon.


How long do Emirates take to reply to complaints?


The customer service executives remain active 24*7 to address their customers' concerns. So they try to resolve the issue on the spot within 24 hours of filing a complaint. It may also take 45 days or a maximum of up to eight weeks. For sure, the issue will be resolved timely.

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