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Sarah Cooper

How to Cancel a United Airlines Flight and get a refund?

You can apply a United refund request on applicable tickets to the unused/unflown portion of the ticket. So you should consider United Airline refund policy before claiming the refund for your flight booking – 


  1. You are eligible to get a full refund if you are canceling your flight within 24 hours of the purchase, only in a situation wherein your scheduled departure date is one week or more at the time of cancellation. 
  2. You cannot change or apply for cancellation on the Basic Economy tickets. However, you are eligible for a full refund when canceled within 24 hours of booking. 
  3. you can cancel your flight and claim a refund online via the official website's My Trip section.
  4. The cancellation of non-refundable tickets which are made before the scheduled departure would be charged a per-person cancellation fee. The remaining balance will be credited as travel credits, which can be used for travel on the dates. The said credit voucher remains valid for one year from the booking date. 
  5. The cancellation of the refundable fares is permitted for the full value of the fare after deduction of the per-person cancellation fee. If your flight is not canceled or changed before the scheduled departure, the value of the flight fare will be converted into the travel credit. 
  6. These number of factors determine the refund amount which will be credited to your account. For example, based on the fare rule associated with the bookings, the unused portion of the flight segment will be calculated on the basis of a prorated amount. The cancellation fee and other taxes would be applicable. 
  7. Refunds for the payment made by credit card will be processed within seven business days. All other refund requests will be processed within 20 business days.
  8. As per the United Airlines refund policy, you will get the refund in the original payment method in 7-10 business days.

How to cancel a United Airlines ticket?

You can cancel your flight online through the official website and offline options via the Phone, live chat, etc. 


Flight cancellation via online-

  • You have to visit www.United.com and log in.
  • Now go to the My Trips option available on the homepage.
  • You will have to enter the six-digit booking reference (composed of letters and numbers) and your last name.
  • After filling out the details, press, search, and find your last trips.
  • Now select the flight segment that you would like to cancel and fill out the information and select the cancellation reason.
  • You will get asked to pay a non-refundable cancellation fee if applicable.
  • You will have to pay the required amount to complete the request at the checkout page.
  • You will get a confirmation email to your registered email address.


Flight cancellation via Phone-

  • You can call the customer service number available on the official website
  • Choose your preferred language
  • Follow the IVR instructions
  • Press 1 for flight cancellation
  • After connecting, explain the reason for cancellation and ask to complete the process on your behalf
  • Pay the applicable fee or skip this part.
  •  You will obtain a confirmation mail on your email id.


Refund process-

You can apply for a refund through the online process just after canceling your flight, or you can do it later via the refund form. You can find the refund form on the manage booking option. After filling out the form, send it.


Conclusion-

For more information, contact the United Airlines customer service or visit the official website. You can also get through the airline through social media platforms.

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