How to Permanently Rectify QuickBooks Error 5502?

If you have recently made changes to your QuickBooks company file, like modifying the file size, it can cause connectivity issues. When QuickBooks fails to connect to the server to update the data, it can lead to QuickBooks error 5502. This error code can arise due to many possible reasons, like syncing issues or malfunctioning of the sync manager in QB. If you are getting QuickBooks error code 5502, you can follow the solutions given below to address it.

You can reach out to us at 1.855.738.2784 to get assistance from our QB technical team in case you are unable to perform the steps or resolve the error message on your own.

What Common Causes can lead to Error 5502 in QuickBooks Desktop?

QuickBooks sync error 5502 can occur due to the following possible reasons –

• The connection between your workstations and server computer has been severed.
• Your company file size is significantly larger than the required limit, and you need to compress it.
• Your QuickBooks data file is damaged, or the file has the wrong extension type.
• Your company file is stored on an external drive or cloud storage instead of the local storage location of your computer.
• The sync manager used to sync QB files is not running correctly, or the manager has malfunctioned.
• There are issues with the online services which are causing sync issues with QB data. 

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How to Reliably Resolve QuickBooks Error Message 5502?

Error code 5502 in QuickBooks can be easily addressed by using the solutions given below –

Solution 1 – Activate the QB Server Manager from the File Tab

You can eliminate QuickBooks syncing issues by activating the QB database server manager.

• Access QB on your server computer and tap on the File tab to click on the Open or Restore Company option.
• Choose to Open a Company File and locate your data file by hitting the Next button.
• Select the Open File in Multi-User Mode option and hit Open to log in to the data file.
• Click on the Close Company/ Log Off option and tap on the Windows icon to go to the search panel.
• Type QuickBooks Database Server Manager and select the option to open a new window to scan folders.
• Hit browse to choose the folder in which your company file is kept, and hit Start Scan to scan the file for issues.

Solution 2 – Update the Sync Manager from the Help Menu

If your sync manager is outdated, you can update it from the help menu to resolve the Intuit error code 5502.

• Open Intuit Sync Manager and access a company file to change to the Disable option from the Sync Enabled option.
• Go to the Help menu and clear sync settings, followed by exiting the sync manager.
• Rename the manager in the C drive by adding .OLD at the end of the file name and look for updates.

Conclusion

You can perform the steps given in this blog to address QuickBooks error 5502. If this error code persists, you can call us at 1.855.738.2784 to get assistance from our QB professional team.

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