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How to get the Cebu Pacific Hotline

Cebu Pacific is a well-known and respected airline. It belongs to the Philippines and is a low-cost airline. But just because it is a low-cost airline does not mean that its services are anything beyond perfection. The web page is an example to show the customer how serious they are about their relationship with their customers.


Passengers looking to get the hotline number can stay and read further. This article describes all the possible ways to get in touch with the airlines via a hotline number.


Here the steps will guide you to get the  Cebu Pacific hotline number that will suit you best as per your needs.

  • Start your process by opening the Cebu Pacific official site
  • When you look at the top of the webpage, you will see the “About” option 
  • Open it, and a contact page will open
  • At the bottom of the page, you will see the call center hotline number 
  • When you tap on the title, a drop-down will open with the list of regions where customer care is available
  • The regions included in the list are Australia, Japan, Hong Kong, China, Singapore, and South Korea.
  • Apart from the hotline number, another option to call is the “View sales office number” This option is visible right under the “Hotline number” option


Opening this option guides you to the page where you can view the address for the nearest sales office. Here, along with the Cebu Pacific hotline, you will get the number to the sales office. If your query is related to the sales office or you can not connect with the provided customer care and need urgent assistance, you can call this number.


The workload decreases when it is done in steps and shared by someone else. The airline knew that passengers living in the far-off region would require some extra assistance and came up with the idea of “International Sales Agent.” These are international agents who handle the customer care-related work for international passengers. Right below the sales office number, you will find the list of these numbers. In addition to the Cebu Pacific hotline, the list also provides the address of these offices and orders important contact details such as email address, postal code, working hours, etc.


Apart from this, there are other ways if you can not get in touch with any executive or how do I talk to live agent in Cebu Pacific through the phone line. It is possible for the airlines to get their helpline jammed by the passengers looking to get some help. Keeping this in mind, the airline has dedicated a good amount of its attention to other sources of contact as well. These alternative methods include,


  • A chatbot is available through Facebook Messenger. It is the first link that appears on the help page.
  • Complaint Form
  • Email
  • Ticketing Booth 
  • Through Social Media


When so many Cebu Pacific hotline numbers are available, one might wonder what is the use of having so many other options to connect. However, the airline and its customer care executives understand that every passenger is different, and every situation needs a different way to handle it.

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