QuickBooks American Express Not Syncing: Accurate Technical Guide

QuickBooks Online (QBO) users regularly make use of the American Express credit card to perform various banking transactions. At times, however, QBO users fail to download relevant banking transactions by using the American Express credit card.

According to experts, this technical fault emerges due to the lack of synchronization between the American Express (AMEX) credit card & QBO account, and hence, it is called the ‘QuickBooks American Express Not Syncing’ problem.

In this blog, effective step-wise solutions will be explained for the full eradication of this troublesome technical issue.

Are you constantly getting irritated due to the ‘QuickBooks American Express Not Syncing’ problem? You can dial 1-855-856-0042 to connect with our QB Professionals Team for help.

Most Relevant Reasons Behind the Occurrence of ‘American Express Not Syncing With QB Online’ Problem

• Certain problems in the connection between American Express (AMEX) & the QBO account of the user can provoke this problem.
• If the ‘Internet Explorer’ browser has many irrelevant cache data & temporary files, then this problem can also arise on the system.

Recommended To Read: How To Fix QuickBooks error 12152

What Are the Easiest Solutions for ‘American Express Not Operating in QB Online’ Problem?

Solution 1: Completely disconnect & then reconnect the QBO account with the AMEX credit card to resolve this issue

Step A: Accurately disconnect the QBO account with AMEX & then properly refresh the full connection

• Firstly, just move forward to launch the QBO account & then you will need to hit the ‘Banking’ menu, after which you can simply tap on the ‘Edit’ icon across the account that you want to disconnect.
• Thereafter, carefully mark the ‘Disconnect the account on save’ option, following which you can easily hit the ‘Save’ & the ‘Close’ buttons to ensure the complete disconnection of the account.
• Now, you have to reach the official American Express website & after logging into that website, you must select the ‘Account Services’ tab under the ‘Business’ menu.
• After that, easily access the ‘Security & Privacy’ tab & then select the ‘Intuit’ option following which you can execute the necessary steps for the complete disconnection of ‘Intuit’ from the AMEX services.

Step B: Successfully establish a connection between AMEX cards & QBO account on the system

• Here, you have to first jump to the ‘Banking’ section inside your QBO account & then you can strike the ‘Add Account’ tab, following which you will simply hit the ‘AMEX credit card’ option on the screen
• Thereafter, simply write the relevant AMEX credentials in the required fields, following which you can re-establish the connection by hitting the ‘Reconnect’ button.

Solution 2: Eliminate all the cache files & other unnecessary temporary files from the ‘Internet Explorer’ browser to tackle this issue 

• Here, the proper task is to first click on the ‘Tools’ icon present within the ‘Internet Explorer’ window & then you should easily tap on the ‘Delete Browsing History’ icon provided inside the ‘Safety’ section.
• Now, by simply shifting to the ‘Delete Browsing History’ window, you can mark the ‘Cookies and website data’ & the ‘Temporary Internet Files and Website Files’ options, following which you must hit the ‘Delete’ button on that window.
• Now, you can move back to the QBO account to utilize the AMEX credit card for various transactions on the computer.

These solutions, if used in the proper order, can help you to tackle the ‘QuickBooks American Express Not Syncing’ problem very easily. For more technical help, dial 1-855-856-0042 to contact our QB Specialists Team

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