Measures to counter QuickBooks Error PS038

QuickBooks simplifies employee payroll and submission of taxes by offering a payroll service that works according to the latest tax table released by the government. The payroll service can sometimes get influenced by issues like QuickBooks Error PS038. You might get locked out of your payroll data due to this error, ae payroll service update will also fail. If your system is also affected by this error, you are in the right place to learn the reasons for this error and the techniques to counter it. Keep reading the blog to know more!

Bring a QB support team on board by calling 1.855.738.2784 to troubleshoot this error quickly.

Reasons

The conditions listed below act as a trigger for developing this QuickBooks error-

1. The payroll service subscription has expired on your QuickBooks.
2. QuickBooks has undelivered paychecks accumulated in the ‘Online to send.’
3. An older Windows version on your PC can also be responsible for this error in QuickBooks.

Solutions

You can fix this payroll error in QuickBooks by applying the procedure given below-

You May Read Also: How To Fix QuickBooks Error 15215

Step 1- Find all the stuck paychecks that weren’t sent

This error develops when the software fails to send the paychecks and the unsent paychecks start accumulating in the software. You won’t be able to work on your payroll data or download the payroll updates until this error is resolved. The error codes will keep recurring, causing inconvenience while using the software. Use the steps below to begin the troubleshooting error-

1. Open QuickBooks after restarting your PC.
2. Tap Edit and select the Find option in the list.
3. Hover over the Advanced tab and click the Choose filter option.
4. Go to the Filter list, single-click Detail level, and tap Summary only.
5. Go to the Filter list again, scroll down to find Online status and click it.
6. Select the Online to send option and then click Find.

All the unsent paychecks will appear on the screen. Move to the next step below to resolve the issue-

Step 2- Edit the details of all the stuck paychecks.

You’ll have to toggle the undelivered paychecks by applying the steps given below-

1. Approach the first/oldest stuck paycheck in ‘Online to send’ and click on the Paycheck Detail option.
2. Add a new earning item identical to the previous entry below Earnings in the Review Paycheck window.
3. Tap No if the software prompts a Net Pay Locked message.
4. Do not edit the data in Net Pay and Tax amounts.
5. Click Ok and select Yes if a Past transaction message appears.
6. Single-click Save and close to close the paycheck.
7. Select Yes if you receive a Recording Transaction warning message.
8. Open the paycheck again and click on Paycheck Details.
9. Remove the earning item you saved in the list earlier.
10. Ensure the tax amount and net pay aren’t changed, and click on Ok.
11. Open all the stuck paychecks individually and edit them using the steps.

The error won’t appear again after you have applied the procedure given above.

Conclusion

We have reached the finishing of this blog created to provide the causes of QuickBooks Error PS038. You also read about the methods that are effective in eliminating this error which you can apply to fix this error on your PC.

Clarify your remaining doubts by speaking to a QB expert available at 1.855.738.2784.

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