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Allan ramsay

How Must You Overcome the QuickBooks Not Responding Error Message?

We know how exhausting it is when in the middle of important work, you get an error in QuickBooks software that results in shutting down the entire operations. It is risky, as you might lose a huge chunk of data. QuickBooks not responding or not working is an issue that freezes the application and leaves you vulnerable and clueless. But it doesn't happen for no reason, as there can be multiple factors linked with it. Therefore knowing and overcoming this issue must be the prime focus.

If you want additional information regarding why QuickBooks has stopped working & the solutions, call at 1-855-856-0042.

Factors Responsible for The QuickBooks Desktop Not Responding Error

Following are some of the essential factors you must know that might be the reason for QB error:

  1. When the company files or program installation files are badly damaged.
  2. When the QuickBooks program is interrupted in installing the updates.
  3. When multiple files of Windows OS are damaged.
  4. When the name of the company file takes more than the required space, it may freeze QuickBooks.
  5. When your system is infected with viruses
  6. When your system does not possess the QBWUSER.INI file. 
  7. When the firewall settings are not properly set up, block the QB from functioning smoothly.

Recommended to read : How to fix QuickBooks Error H505

Top 2 Methods for Resolving QuickBooks Not Opening Error

The following are the methods with which you can eliminate the problems and cover up for the time you lost due to them:

Method 1: Use the QB Install Diagnostic tool

As the name suggests, to get rid of the issue at once, which might be due to an error in the QuickBooks Desktop installation. So, you can automatically diagnose and solve it with the help of this tool. But, before that, if you do not have QB tool hub, you must download it.

Step 1: Process to download & install the QB Tool Hub

  • Firstly, download the new version of the QuickBooks tool hub (1.4.0.0). 
  • Then save the file (QuickBooksToolHub.exe) on your PC.
  • By opening the file, make sure to follow the steps to install the Tool Hub properly.
  • Lastly, when the QB Tool Hub is installed, then double-click on the icon on the desktop to open it.

Read Also : What is QuickBooks Display Issues

Step 2: You must run the QB Install Diagnostic tool

  • After installing the Tool Hub, it's time to open it, and from there, choose the Program Problems option.
  • Then, click & run the QuickBooks Program Diagnostic Tool.

Note: Do not get agitated if it takes time to run the tool.

  • When the process ends, restart the PC & open the QB software again.

Method 2: Give a new name to the QBWUSER.ini file

When this specific file is missing or even damaged by renaming it, you might resolve the problem. But do remember, after this step of renaming is over, it wipes out the previously opened company files list. Then you must manually open the file again. The following are the steps:

  • Locate and open the folder where the QBWUSER.INI file is kept: Users[Your user name]AppDataLocalIntuitQuickBooks [year].
  • You must enable hidden files and folders in case you can't find the folder.
  • Then do not forget to add .old (as in QBWUSER.ini.old) at the end of the file.
  • Then, do Rename the EntitlementDataStore.ecml file also.
  • Lastly, relaunch your QB program.

Conclusion

We hope that by employing the above methods, you will solve the QuickBooks not responding issue. But, if you are on a limited time to solve this problem and seeking a faster way, then contact the expert technical team. They are highly knowledgeable in handling similar issues promptly. Call at 1-855-856-0042.


Recommended to read : I am getting QuickBooks Error 15241

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