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Practical Solutions to Eliminate QuickBooks Payroll Error 15101

Sometimes while updating QuickBooks payroll, you may get QuickBooks Payroll Error 15101, which appears when QuickBooks is unable to connect to the internet to install the updates. QuickBooks error code 15101 is one of the 15XXX series of errors that pops up when you attempt to get the QuickBooks Desktop program's or payroll's latest updates. A missing or outdated digital signature certificate is often responsible for evoking QB error 15101. But, there is also a possibility of getting into the same situation because of other issues as well, and if you are looking to resolve this error quickly, follow this article to the end.

If you have trouble following the steps, feel free to contact us at +1-855-738-0359 to get guidance from our support team.

Solutions to Eliminate QuickBooks Payroll Error 15101 Effectively 

There are various methods through which you can resolve this error; it includes reinstalling QB in a safe mood and running the QuickBooks reboot.bat file. Both of these steps have been explained in detail down below.

Solution 1: Reinstall the QuickBooks in Safe Mode to Resolve the Error 

Our first solution is to reinstall the QuickBooks in a safe mood by following these steps.

  • First, reboot Windows and continuously press the F8 key on your keyboard.
  • Now Windows will display the Safe Boot options, and now select Safe Mode from the navigation keys on your keyboard.
  • Tap on Enter, and the Windows will now boot in safe Mode.
  • Press Windows + R, type appwiz, and hit Enter.
  • Double-click QuickBooks Desktop from the list of installed programs and follow the prompts to completely remove QuickBooks from Windows.
  • Now install the QuickBooks setup file from the QuickBooks Product Download page.
  • Next, double-click the file from the downloads of your computer and follow all the prompts displayed on your screen.
  • Lastly, finish the product registration process and update QuickBooks payroll again without delay.

Also Visit here: :- Getting rid of the QuickBooks Update Error 15227

Solution 2: Run QuickBooks Reboot.bat File to Rectify the Error 

If the above troubleshooting didn't help you eliminate this error, try to run the QB reboot.bat file by following these steps.

  • Quit QuickBooks Desktop and right-click the QuickBooks icon from the Desktop.
  • Choose Properties and select Open File Location.
  • Find and right-click the Reboot.bat file, then select Run as Administrator.
  • Your system will now show a command prompt window scrolling QuickBooks files.
  • Ensure you do not manually quit the command prompt window.
  • Once the Reboot.bat file completes repairing QuickBooks services, the command prompt window will close automatically.
  • Lastly, open QuickBooks and try to run payroll once again.


QuickBooks Payroll Error 15101 is quite an annoying error that appears randomly when the user is working on the application causing the user to lose time. If you are encountering this QB error, then you need to remember that this error can be resolved by following the proper steps, which you will also find in this article. If the steps mentioned don't help you to completely eliminate the error, then please call us at +1-855-738-0359 to get immediate help from our team of professionals.

A recommended to read article:- How to Fix QuickBooks Payroll Error 30159

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