Practical Solutions to Tackle QuickBooks payroll Update Error PS038

Running payroll nerds the most recent updates of payroll tax tables downloaded in QuickBooks Desktop. While performing so, you might get QuickBooks payroll Update Error PS038 that says, "You've retrieved the latest payroll update and validated your Payroll subscription we highly recommend that you go online again before mm/dd/yyyy. [PS038]". It is a common error that many users get while updating or processing paychecks in QuickBooks.QuickBooks error PS038 occurs when a user attempts to send paychecks online, and the paychecks are stuck as "Online to send." Payroll cannot be processed if there are paychecks stuck in the system, and thus rectifying the error becomes the need of the hour. To resolve this issue quickly, follow this article to the end.

Has the error completely overtaken your system? You can dial our experts at +1-855-738-0359 to get technical assistance.

Easy Solutions to Rectify QuickBooks Error PS038

Below are some of the easiest solutions that will help you rectify this error.

Solution 1:Check and Find the Paycheck Stuck as "Online to Send to Rectify the Error 

The very first solution is to check and find a paycheck stuck online to send to rectify this error.

• First, under the Edit tab, choose Find and choose Advanced.
• Now under the Choose Filter tab, look for the Filter list and select Detail Level.
• Select Summary Only and under the Choose Filter tab, look for the Filter list and select Online Status.
• From the drop-down list on the right-hand side, choose Online to send then move to the next step.
• Lastly, tap on the Find button to check all the unsent paychecks and PS038 error payroll.

Recommended To Read:- QuickBooks error 6129 opening file from server

Solution 2: Verify the Information on Paychecks Stuck in QuickBooks to Resolve the Error

If the above troubleshooting doesn't help, try verifying the information on paychecks stuck in QB to resolve this error.

• Follow the steps from the "Check and Find Paycheck Stuck as Online to Send" section to avail the list of all the paychecks that are stuck in QuickBooks.
• Now access the first paycheck from the list and tap on the Paycheck Detail option.
• Once you see the Review Paycheck window, head to the Earnings tab.
• Now find the last item in the list and add it as a new item again which will force QuickBooks to display a Net Pay Locked window where you need to click No to quit it.
• You are required to choose the Rate Field for the item you have just added in the fourth step.
• Verify there are no changes in the Net Pay and taxes and tap on OK.
• Now click Yes if the Past Transactions message pops up and hit the Save & Close option.
• Press Yes when the Recording Transactions message appears and re-open the paycheck.
• Now hit the Paycheck Details button and remove the item that was added in the fourth step.
• Once again, ensured there are no changes in the taxes and Net Pay and press OK.
• Finally, tap on Save & Close to save the changes and follow the same instructions for each paycheck, then check if the error is now resolved.

Conclusion

We hope that the above-mentioned solutions helped to rectify the QuickBooks payroll Update Error PS038, but if it didn't, you could also reach out to us at +1-855-738-0359 to get immediate help from our support team.

Also read this blog :- QuickBooks opens then closes immediately