Reliable Solutions to Address QuickBooks Subscription has Lapsed Issue

Users need to avail of a QB subscription to run the application and utilize its various features. Sometimes, when there are issues with the subscription, you can get the QuickBooks subscription has lapsed error message on your screen. This error can arise due to many possible reasons, like internet connectivity issues. If you are facing the QuickBooks subscription expired message, you can use the solutions provided in this blog to address it once and for all.

If you are having difficulty understanding the steps or resolving the error code on your own, you can reach out to us at 1.855.738.2784 to get assistance from our team of QB experts.

Common Causes for the Subscription has Lapsed Warning in QuickBooks.

If your QuickBooks Desktop has expired, the following possible factors might be responsible for the issue –

1. There are network connectivity issues, and a misconfigured Internet Explorer is used to run the QB Desktop application.
2. The QuickBooks Desktop application you are using has been discontinued by Intuit, which is causing access issues.
3. Outdated or incorrect credit card information can also cause issues with the QuickBooks subscription.
4. The product or license number is damaged, and the related information is incorrect, which is causing the subscription to expire.

Troubleshooting Steps to Resolve the QuickBooks Desktop Subscription has Lapsed Error.

If you cannot log into QuickBooks because of expired subscription, you can use the solutions provided below to address the issue –

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Solution 1 – Create a New Windows User from the Accounts Tab

The QuickBooks is saying my subscription has expired error message can be easily eliminated by creating a new user to access the application.

1. Go to the Start menu, followed by Settings, and choose the Accounts option to go to the Family and other users section.
2. Select Add Account to hit the “I don’t have this person’s sign-in info” option and choose to Add a user without a Microsoft account.
3. Enter the username, password, and password hint, and add security questions to complete the account creation process.
4. Next, to resolve the subscription issue, go to the Start menu and select Settings to access the Account tab, and choose the account user name under Family & other users.
5. Click Change Account Type and select Administrator under the account type to sign in again with the new administrator account.

Solution 2 – Verify the Internet Connection from the Advanced Tab

Issues with the internet connection can be resolved by verifying the connection from the advanced tab.

1. Go to the Help menu and opt for the Internet Connection Setup option to choose “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet” and hit Next.
2. Choose Advanced Connection Settings and access the Advanced tab, followed by the Restore Advanced Settings option to modify the network configuration.
3. Now, attempt to update QuickBooks Desktop to resolve the QB subscription lapsed error message.

Conclusion

If your QuickBooks subscription has lapsed, you can use the solutions provided above to address the issue. If the error persists, you can call us at 1.855.738.2784 to get assistance from our technical expert team.

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