QuickBooks Error 15311: Detailed & Most Reliable Technical Guide

12/12/22, 3:37 PM

QuickBooks Error 15311 promptly crops up while attempting to download the latest QB Desktop updates as well as the payroll service updates, and this technical error has been put under the ‘15XXX’ series of errors in the QB application. Generally, this error pops up due to the inability of the Windows update server to correctly validate the digital signature certificate of the QuickBooks Desktop application.

Some effective methods to fully decimate this QB update issue are explained in this technical blog.

Exasperated by QuickBooks Error 15311? Simply dial +1-855-948-3646 to reach out to our QB Experts Team.

15311 QuickBooks Update Error: Most Prominent Reasons

The major factors that have been found behind the 15311 QuickBooks update error are as follows:

• Corruption in the QB Desktop files & missing or invalid digital signature certificate of the QB application can trigger QB Error 15311 while getting the required updates.

• Major problems inside the Windows registry and malware invasion into the system files can also provoke this technical issue.

You may also read:- QuickBooks rebuilding data file stuck

How to Efficiently Resolve 15311 Payroll Update Error in QuickBooks Desktop?

The 15311 Payroll Update Error in QuickBooks Desktop can be easily resolved through the methods described below:

Method 1: Execute the ‘Reboot.bat’ batch file to ensure successful re-registration of the QB Desktop files on your system

• Firstly, you shall require to access the QB installation folder, and for that, you must right-click on the QB Desktop icon to correctly hit the ‘Properties’ tab, after which you should tap the ‘Open File Location’ button present inside the ‘Properties’ window.

• Now, the QB installation folder will soon open up on the screen, and you can search for the ‘Reboot.bat’ batch file inside it, after which you access that file by right-clicking on its icon & choosing the ‘Run as administrator’ option.

• A fresh command prompt window will appear on the screen that will commence the re-registration process of the QB Desktop installation files.

• You should wait until the re-registration process of the QB installation files gets completed, and once the command prompt window disappears from the screen, you can go ahead to successfully download the latest QB Desktop & the payroll updates.

Method 2: Access the QB folder to successfully install the digital signature certificate of the QB Desktop application on your computer

• Locate the ‘QuickBooks’ folder situated within the ‘C: drive’ of your system so that you can identify & right-click on the ‘QBW32.exe’ file to simply tap the ‘Properties’ tab.

• In the ‘Properties’ window of the ‘QBW32.exe’ file, you shall proceed to the ‘Digital Signature’ tab so that you can simply tap the ‘Details’ button, after which you can hit the ‘View Certificate’ option and finally click on the ‘Install Certificate’ button to install the digital signature certificate.

• At the time of the installation of the digital signature certificate, you need to ensure that the ‘Current User’ is depicted as the location for storing the certificate, and you need to continue to hit the ‘Next buttons until you obtain the ‘Finish’ button.

• The process can be completed by tapping the ‘Finish’ button, after which you will be successful in getting the newest QB as well as the payroll updates.

Conclusion

QuickBooks Error 15311 can be effectively rooted out by correctly implementing the methods explained above. For further assistance, dial +1-855-948-3646 to contact our QB Professionals Team.