Precise fixes for QuickBooks outlook is not responding issue

QuickBooks is a bookkeeping software that helps users with automated tax calculations and creating tax forms. The software also allows users to share documents and other financial data through emails. But the software can sometimes malfunction while sharing emails due to internal issues. QuickBooks outlook is not responding message pops up when the software fails to integrate with Microsoft Outlook for sharing emails. If you are also unable to send emails from your QuickBooks due to this error, check out this complete blog to discover the causes of this issue and the user actions required to tackle it from your system.

Contact a QB support team at 1.855.738.2784 for quick troubleshooting of this issue.

Reasons

You will run into this issue while sharing your emails due to the reasons mentioned below-

• The MAPI32.dll file has been damaged in your system drive and has become unusable for QuickBooks.
• The Windows account you use doesn’t have the required permissions to access the internet or integrate with Windows applications.
• QuickBooks gets blocked by security software when it tries to connect to the internet for sharing emails.

Solutions

The methods listed below will help you fix the email-sharing issue in your QuickBooks-

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Solution 1- Sign in from your Windows admin account or Run QuickBooks as an Administrator

QuickBooks will likely develop this error due to restricted permissions to execute its functions. The software might be forbidden from accessing the internet or using Windows applications to perform its tasks. This will lead you to issues while you try to share emails through the software. Microsoft Outlook may stop responding to QB requests, and the software can crash after freezing for seconds. Use QuickBooks as Administrator to prevent it from getting blocked again in the future-

1. Type ‘QuickBooks’ in the search panel.
2. Right-click on the QuickBooks folder in the search results and tap Open file location.
3. Right-click on the QuickBooks.exe file inside the folder and select Properties.
4. Go to the Compatibility tab and click the Run this program as Administrator checkbox.
5. Save the settings by clicking on Apply and then Ok.
6. Reopen QuickBooks and try to send emails again.

If the software still fails to send an email, jump to the next solution.

Solution 2- Repair the damaged MAPI32.dll file

MAPI32.dll is a system configuration file of Windows required when any application sends messages. If this file gets damaged, Microsoft Outlook gets directly affected and fails to deliver emails. You’ll have to repair the file manually to ensure the software doesn’t face any issues due to it. Here are the steps to fix the MAPI32.dll file-

1. Use the file explorer to go to C:\Windows\System32.
2. Click on the search panel and type ‘fixmapi.’
3. Run Fixmapi.exe from the search results and wait until the file is completely repaired.
4. Retry sending emails from QuickBooks.

Outlook will start working and cause no issues while sharing emails through QuickBooks.

Conclusion

This blog explains why QuickBooks outlook is not responding when you try to send emails. The methods to eliminate this issue are also discussed in the blog, which we expect you to use to make your QuickBooks error free again.

If you face any issues while applying the solutions, contact a QB support team at 1.855.738.2784.

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