Fix QuickBooks Error Code OLSU 1013 & Set up Bank Feeds

QuickBooks is a fantastic accounting application that lets QuickBooks Desktop users connect with their financial institutions to view and install the latest transactions and to use banking services. At times when QuickBooks face a problem connecting with the user's banking institution, it shows an error message "An unexpected error occurred; the branding and profile servers could not be accessed. For example, press Cancel to discontinue setup and then retry setting up the account for online services again, Error message number: [OLSU-1013]." The QuickBooks error code olsu 1013 can easily be eliminated from the application with appropriate troubleshooting steps; follow the complete article for detailed information.

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What are the Root Causes of QuickBooks Error Code OLSU 1013?

The main reason that evokes bank feed error OLSU 1013 in QuickBooks could be an ongoing problem with the banking institution of the user, and there are various types of issues that a bank might encounter during its operations. Below we have listed some of the reasons that cause online banking account error OLSU-1013 in QuickBooks.

• The QuickBooks Desktop version you are using is out of date, which is causing the error.
• QuickBooks is facing difficulties connecting with the bank because of internet connectivity issues provoking the error.
• Another reason behind this error can be that banking institution servers are not responding due to undergoing updates or maintenance.
• You are not having the latest updates of your Financial Institution Directory, which is prompting the error.
• If you are not using Express or Side by Side Mode, then also you might see this error.
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Solutions to Fix OLSU 1013 Error Quickly

Now that we have gone through the reasons leading to this error, let's now look at its effective troubleshooting.

Solution 1: Set the Default Account under Company and Personal Preferences to Resolve the Error

• If you have more than one bank account linked to QuickBooks, then setting up a default account will help QuickBooks decide where to fetch data on the first preference.
• First, access QuickBooks and sign in to your company file with the administrator account.
• Choose Preferences under the Edit menu and then tap on Checking.
• Select Default for all the options under the My Preferences tab, and under the Company Preferences tab, choose Default account for all the options.
• Lastly, press OK and try to login into your online banking using QuickBooks again.

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Solution 2: Perform an Update of your Financial Institution Directory to Eliminate the Error 

If the previous solution doesn't help, try updating your financial institution to resolve the error.

• Access QuickBooks from under the Banking tab, hit Bank Feeds, and then hit Bank Feeds Center.
• Tap on Ctrl + C to copy all the text from the page, and inside the filist folder, double-click the fidir.txt file to open.
• Hit Ctrl + A, press Ctrl+ V, and click Save from the File tab at the top left corner.
• Lastly, close the file and restart your QuickBooks.

Conclusion

We hope that the solutions in this article can help you eliminate QuickBooks Error Code OLSU 1013, but if you didn't, then you can ring us at +1-855-738-0359 to get quick help from our team of experts.

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