Being the best in the accounting software industry, QuickBooks has taken the market by storm. With a user base of more than a million people, QuickBooks is redefining the way bookkeeping is done in business. The user interface of QuickBooks is interactive and engaging but as recently reported, some users experienced a color mismatch. QuickBooks Black and White Screen shows up due to incorrect resolution settings and can ruin the user experience. In case you are facing the same issue on your QuickBooks, keep reading the blog to find out its reasons and the ways to rectify it.
Avoid the time-consuming process by contacting QB professionals at 1-856-855-0042 to eliminate this issue quickly.
About the issue
QuickBooks sometimes suffers from an uncommon issue in which either the software’s interface turns black and white or the colors might get inverted. The column will show black color instead of white, and this causes difficulties while working on the software. This happens due to an unsupported theme you use or an incorrect resolution set for your Windows. You need to make some changes in the settings to get back to the standard display of QuickBooks.
Recommended to read: How to fix QuickBooks Error 2000
Reasons
The reasons for this color issue in QuickBooks are listed underneath-
- · Missing or corrupted video drivers can be a cause of this error.
- · An unsupported theme on your Windows which can be problematic for other applications running your PC too.
- · QuickBooks suffers from internal issues due to a damaged installation on your PC.
Solutions
We have compiled some of the most useful counter methods below-
Solution 1- Change the theme you are using on your Windows
If you are using a customized theme downloaded from a third-party source other than the official Windows theme, then it can cause this color issue in QuickBooks. It is possible that QuickBooks doesn’t support the theme, and the colors are inverted due to this. Follow the steps given below-
1. Right-click in the blank space on your desktop’s screen.
2. Select the Personalize option in the list of options.
3. Click on the Themes option in the menu on the left.
4. Select any of the Original Windows basic themes and click Apply.
5. Reopen QuickBooks.
If the issue still needs to be rectified, try the next method.
Solution 2- Apply some changes in the QBW.ini file
You’ll find the file in C:\ProgramData\Intuit\QuickBooks 20xx\QBW.ini. You need to make changes to the file to help you fix the issue. Follow the steps given below-
1. Go to the location and open the file.
2. Scroll down to the bottom and type [COLORS] Classic=0 in the file.
3. Save the file and reopen QuickBooks.
If the issue still exists, try the next method.
Solution 3- Use the QuickBooks Tool hub
QuickBooks Tool hub can be used to fix common issues like this. Always use the latest version of the QuickBooks tool hub and follow the steps given below if you already have-
1. Open the QuickBooks Tool hub and click on Program Problems.
2. Select Quick fix my program and wait till the process is finished.
3. Reopen QuickBooks.
The issue will be fixed after using the methods mentioned above.
Conclusion
We have reached the farthest limit of this blog, which aims to provide you with the reasons for the QuickBooks Black and White Screen you are facing on your PC. Some troubleshooting methods are also mentioned, and we hope you use them to get rid of this issue.
For QB-related queries, feel free to contact our QB ProAdvisor support team at 1-856-855-0042.
Also read: QuickBooks Abort Error: Read the Most Reliable & Effective Solutions
Methods to fix QuickBooks Black and White Screen
Being the best in the accounting software industry, QuickBooks has taken the market by storm. With a user base of more than a million people, QuickBooks is redefining the way bookkeeping is done in business. The user interface of QuickBooks is interactive and engaging but as recently reported, some users experienced a color mismatch. QuickBooks Black and White Screen shows up due to incorrect resolution settings and can ruin the user experience. In case you are facing the same issue on your QuickBooks, keep reading the blog to find out its reasons and the ways to rectify it.
About the issue
QuickBooks sometimes suffers from an uncommon issue in which either the software’s interface turns black and white or the colors might get inverted. The column will show black color instead of white, and this causes difficulties while working on the software. This happens due to an unsupported theme you use or an incorrect resolution set for your Windows. You need to make some changes in the settings to get back to the standard display of QuickBooks.
Recommended to read: How to fix QuickBooks Error 2000
Reasons
The reasons for this color issue in QuickBooks are listed underneath-
Solutions
We have compiled some of the most useful counter methods below-
Solution 1- Change the theme you are using on your Windows
If you are using a customized theme downloaded from a third-party source other than the official Windows theme, then it can cause this color issue in QuickBooks. It is possible that QuickBooks doesn’t support the theme, and the colors are inverted due to this. Follow the steps given below-
1. Right-click in the blank space on your desktop’s screen.
2. Select the Personalize option in the list of options.
3. Click on the Themes option in the menu on the left.
4. Select any of the Original Windows basic themes and click Apply.
5. Reopen QuickBooks.
If the issue still needs to be rectified, try the next method.
Solution 2- Apply some changes in the QBW.ini file
You’ll find the file in C:\ProgramData\Intuit\QuickBooks 20xx\QBW.ini. You need to make changes to the file to help you fix the issue. Follow the steps given below-
1. Go to the location and open the file.
2. Scroll down to the bottom and type [COLORS] Classic=0 in the file.
3. Save the file and reopen QuickBooks.
If the issue still exists, try the next method.
Solution 3- Use the QuickBooks Tool hub
QuickBooks Tool hub can be used to fix common issues like this. Always use the latest version of the QuickBooks tool hub and follow the steps given below if you already have-
1. Open the QuickBooks Tool hub and click on Program Problems.
2. Select Quick fix my program and wait till the process is finished.
3. Reopen QuickBooks.
The issue will be fixed after using the methods mentioned above.
Conclusion
We have reached the farthest limit of this blog, which aims to provide you with the reasons for the QuickBooks Black and White Screen you are facing on your PC. Some troubleshooting methods are also mentioned, and we hope you use them to get rid of this issue.
For QB-related queries, feel free to contact our QB ProAdvisor support team at 1-856-855-0042.
Also read: QuickBooks Abort Error: Read the Most Reliable & Effective Solutions
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